Welcome to SnoreMD, operated by Apnea Sciences Corporation ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to that information when you visit our website snoremd.com (the "Site") or purchase our products.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of the Site immediately.

We collect information that helps us provide our services to you, process your orders, and improve our website performance.

A. Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products, or otherwise contact us. This may include:

• Identity Data: Name, username, or similar identifiers.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Financial Data: Payment card details (processed securely via our third-party payment processors; we do not store full credit card numbers).
• Health-Related Data: As a provider of anti-snoring medical devices, we may collect limited health-related information (e.g., snoring history, sleep apnea concerns) if you provide it voluntarily through customer support, surveys, or reviews. We treat this data with strict confidentiality.

B. Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:

• IP address (anonymized where possible)
• Browser and device characteristics
• Operating system
• Referring URLs
• Country/Location data

We use personal information collected via our Site for legitimate business purposes described below:

1. To fulfill and manage your orders: We use your information to fulfill and manage your orders, payments, returns, and exchanges.
2. To deliver administrative information: We may send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
3. To protect our Services: We may use your information as part of our efforts to keep our Site safe and secure (e.g., for fraud monitoring and prevention).
4. To analytics and performance: To understand how our users use our Site and to improve the user experience.

We utilize specific third-party service providers to ensure our website is fast, secure, and easy to use.

A. Cloudflare

We use Cloudflare to secure our website and speed up page loading times (Content Delivery Network).

• How it works: Cloudflare filters traffic to block malicious bots and threats. To do this, they may process data such as your IP address, system configuration information, and other traffic data.
• Privacy: Cloudflare acts as a conduit for information and does not store your personal data longer than necessary for security purposes.
• More Info: You can read Cloudflare’s Privacy Policy here.

B. Google Analytics 4 (GA4)

We use Google Analytics 4 to understand website traffic and user behavior.

• Data Collected: GA4 collects data regarding your interaction with our Site, including pages visited, time spent on pages, and the device used.
• Privacy Features: We have configured GA4 to respect user privacy:
  • IP Anonymization: GA4 does not log or store individual IP addresses.
  • Data Retention: User-level and event-level data is retained for a limited period before being automatically deleted.
• Opt-Out: You can opt out of Google Analytics without affecting how you visit our site. For more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

• Essential Cookies: Necessary for the website to function (e.g., shopping cart functionality).
• Performance & Functional Cookies: Allow us to count visits, analyze traffic sources, and enable enhanced website functionality.

You can choose to disable cookies through your individual browser options. However, please note that disabling cookies may affect your ability to use certain features of our Site (such as the shopping cart).

Apnea Sciences Corporation is based in the United States. Our products are primarily intended for sale in the United States, Canada, and Australia.

If you are accessing our Site from the European Economic Area (EEA), United Kingdom (UK), or other regions with laws governing data collection and use that may differ from U.S. law, please note that your personal information will be transferred to and processed in the United States. By providing your information, you consent to this transfer, storage, and processing in accordance with this Policy and U.S. law.

Depending on your location, you may have specific rights regarding your personal information.

A. California Residents (CCPA/CPRA)

• Right to Know: You may request details about the categories and specific pieces of personal information we collect.
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions (e.g., transaction records required by law).
• Right to Opt-Out of Sharing: We do not sell your personal information for monetary value. However, under California law, sharing identifiers (such as cookies) with third-party partners (like Google) for analytics or advertising may be considered a "share." You may adjust your browser settings to block these technologies.

B. Canadian Users (PIPEDA)

• We adhere to the principles of fair information practices. You have a right to access your personal information held by us and to challenge its accuracy and completeness.

C. Australian Users (Privacy Act 1988)

• We handle personal information in accordance with the Australian Privacy Principles (APPs). You have the right to request access to your personal information and to request its correction.

To exercise any of these rights, please contact us using the details in Section 12.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. This includes encryption (SSL) for all data in transit and secure servers for data storage. However, please remember that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

We do not knowingly solicit information from or market to children under the age of 18. If we learn that we have collected personal information from a child under age 18, we will take reasonable measures to promptly delete such data from our records.

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently.

If you have questions or comments about this policy, you may email us at support@snoremd.com or contact us by post at:

SnoreMD (Apnea Sciences Corporation)
2518 Anthem Village Drive #101
Henderson, NV 89052
United States